IT Technician
IT Technician - Dickinson, ND.
Airswift is an international workforce solutions provider within the energy, process, and infrastructure industries.
Airswift serves as a strategic partner to our clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with the unique needs of our clients.
With over 800 employees and 6,000 contractors operating in over 50 countries, our geographical reach and pool of talent available is unmatched in the industry and the level of experience, exposure, and expertise that the organization has is unparalleled.
Responsibilities:
Provide Deskside support (Hardware/Software Support & Training) on Windows PCs, local and network printers and multi-function devices and other PC peripheral devices.
Install, configure, test, and maintain IT hardware as necessary to address Incidents.
Travel to facilities for installation and troubleshooting of ISP equipment on Well Pads POC for Camera Skids trouble shooting and maintenance.
Provide Workstation Support for Windows 10, iOS.
Diagnose problems with software configurations and Network (LAN) connectivity issues.
Provide support for remote users leveraging VPN when away from the office.
Assist as necessary with the on boarding of new employees.
Work with other IT Support Teams to coordinate resolution of Service Requests Provide A/V support, including MS TEAMS and Solstice, etc.
Configure & Deploy Mobile Devices including iOS and BYOD platforms.
Work with Hardware/Software vendors to facilitate warranty work on company owned.
Work with local departments to secure power, communications, and other services as relate to Manage Solution Center (Ivanti Software) ticketing queue to achieve Service Level Communicate with local business leaders to determine their IT needs.
Be on call for IT support related issues that affect Bakken locations.
Require occasional field visits - From Dickinson to New Town or Dunn Center for support.
Requirements:
3
years' experience in Deskside support or similar role Networking knowledge is a plus (Routers, switches, and APs) Field Communication knowledge is a plus (Cradle points, MOX switch config, and antennas) Proficiency in Microsoft Office application suite Awareness of IT Service Delivery methodology Education College degree preferred.
Recommended Skills Antenna Communication Computer Networks Electrical Switchgear Maintenance Microsoft Office Estimated Salary: $20 to $28 per hour based on qualifications.
Airswift is an international workforce solutions provider within the energy, process, and infrastructure industries.
Airswift serves as a strategic partner to our clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with the unique needs of our clients.
With over 800 employees and 6,000 contractors operating in over 50 countries, our geographical reach and pool of talent available is unmatched in the industry and the level of experience, exposure, and expertise that the organization has is unparalleled.
Responsibilities:
Provide Deskside support (Hardware/Software Support & Training) on Windows PCs, local and network printers and multi-function devices and other PC peripheral devices.
Install, configure, test, and maintain IT hardware as necessary to address Incidents.
Travel to facilities for installation and troubleshooting of ISP equipment on Well Pads POC for Camera Skids trouble shooting and maintenance.
Provide Workstation Support for Windows 10, iOS.
Diagnose problems with software configurations and Network (LAN) connectivity issues.
Provide support for remote users leveraging VPN when away from the office.
Assist as necessary with the on boarding of new employees.
Work with other IT Support Teams to coordinate resolution of Service Requests Provide A/V support, including MS TEAMS and Solstice, etc.
Configure & Deploy Mobile Devices including iOS and BYOD platforms.
Work with Hardware/Software vendors to facilitate warranty work on company owned.
Work with local departments to secure power, communications, and other services as relate to Manage Solution Center (Ivanti Software) ticketing queue to achieve Service Level Communicate with local business leaders to determine their IT needs.
Be on call for IT support related issues that affect Bakken locations.
Require occasional field visits - From Dickinson to New Town or Dunn Center for support.
Requirements:
3
years' experience in Deskside support or similar role Networking knowledge is a plus (Routers, switches, and APs) Field Communication knowledge is a plus (Cradle points, MOX switch config, and antennas) Proficiency in Microsoft Office application suite Awareness of IT Service Delivery methodology Education College degree preferred.
Recommended Skills Antenna Communication Computer Networks Electrical Switchgear Maintenance Microsoft Office Estimated Salary: $20 to $28 per hour based on qualifications.
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